Shipping information
Warehouses located in United States and Australia.
Items ready for shipment from both countries and will be shipped in accordance to the closest location for shipping.
SHIPPING TRANSIT TIME :
All orders above $60 USD qualify for FREE SHIPPING. Domestic ( US, Canada, Australia) and International orders all qualify for free shipping above $60 USD.
FREE EXPRESS SHIPPING ON ALL ORDERS ABOVE $110 USD.
STANDARD SHIPPING :
- USA and Canada orders : shipped with USPS
- International orders : shipped with USPS international/UPS
- Australia orders : shipped with Australia Post
EXPRESS SHIPPING :
- USA and Canada : shipped with DHL express/UPS/USPS Priority
- International orders : shipped with DHL express/UPS/USPS Priority
- Australia orders : shipped with Australia Post express/ DHL express
Contact our support team at info@oceanwavejewelry.com for any questions on delivery.
Ocean Wave Jewelry offers standard and expedited shipping options to both domestic and international destinations. All orders placed are shipped within 1-2 business days with full tracking information.
Our team will ensure delivery is completed within a timely manner as stated in the shipping time frames below.
Return Policy
If you change your mind about your piece, Ocean Wave Jewelry will happily refund or offer a gift card to the full amount (less shipping costs) within the first 14 days of receiving your piece. To organize a return, please email our customer care team at info@oceanwavejewelry.com
Wholesale Inquiries
Thank you for your interest in Ocean Wave Jewelry. Please send us an email about any inquiries.
Don't hesitate to contact us at info@oceanwavejewelry.com
If you change your mind about your piece, Ocean Wave Jewelry will happily refund or offer a gift card to the full amount (less shipping costs) within the first 30 days of receiving your piece. To organize a return, please email our customer care team at info@oceanwavejewelry.com Ocean Wave Jewelry will not accept any pieces when:
- A piece is not returned in its original condition: has been worn, scratched, damaged or is not in its original packaging.
- If the item is returned outside of the timeframe stated above