Do you ship internationnaly?
Yes! We ship internationnaly. We also offer standard and expedited shipping options to both domestic and international destinations.
Our warehouses located in United States and Australia and will be shipped in accordance to the closest location.
How will my order be shipped?
Please visit our Shipping & Returns page for more information.
Warehouses located in United States and Australia. Items ready for shipment from both countries and will be shipped in accordance to the closest location for shipping. Ocean Wave Jewelry offers standard and expedited shipping options to both domestic and international destinations. All orders placed are shipped within 1-2 business days with full tracking information.
How can I exchange my order?
If you would like to exchange your item, Ocean Wave Jewelry will offer a gift card for the full amount, less shipping costs. To receive a gift card all pieces must be returned within 14 days of receiving & must be undamaged, unworn & without any scratches etc. Postage back to Ocean Wave Jewelry Facility is covered by our free return and exchange policy. Contact us by email at firstname.lastname@example.org
I didn't receive an order confirmation?
If you haven't received an order confirmation email, please check your spam mail, or email email@example.com as the email provided may be incorrect.
Does Ocean Wave Jewelry offer repair service?
Yes we do! In the unlikely case that you've received a faulty product, we will replace your product for free within 90 days of delivery. We strive for quality at Ocean Wave and ensure the highest quality standards from our manufacturing process with 316L Stainless Steel and 18k gold plated. Our jewelry is designed to be sturdy and withstand personal wear and tear.